Shipping & Delivery Policy

Last Updated: August 27, 2026

Thank you for shopping with MakeoverNest. This Shipping & Delivery Policy explains how we process orders, provide tracking information, and handle delivery-related questions for furniture makeover and home improvement supplies.

1. Order Processing and Tracking Information

After you place an order, you will receive an order confirmation email.

Most orders are processed and receive tracking information within 3–5 business days. During periods of high order volume, supplier processing delays, public holidays, or other unexpected circumstances, tracking information may take up to 7–8 business days to become available.

Business days are Monday through Friday and exclude public holidays.

Tracking information may be created before the carrier completes its first scan. Please allow a short time after receiving your tracking number for carrier tracking updates to appear.

2. Estimated Delivery Time

After tracking information is available and the carrier accepts the shipment, delivery typically takes an additional 4–5 business days.

Under normal conditions, customers should generally allow approximately 7–13 business days from the date of order for processing, tracking activation, and delivery combined.

Delivery dates are estimates only and are not guaranteed. Actual delivery time may vary depending on the destination, carrier capacity, weather, seasonal demand, local delivery conditions, customs processing, and other factors outside our direct control.

3. Shipping Rates

Applicable shipping charges, if any, are displayed at checkout before you complete your purchase.

Shipping charges apply to the original delivery service and are generally non-refundable after an order has shipped, except where required by applicable law or where MakeoverNest confirms that the issue resulted from our error.

4. Tracking Your Order

Once tracking information is available, it will be sent to the email address provided at checkout.

Please check your spam, promotions, or junk email folders if you do not see a shipping confirmation email. You can also contact us at reiomkli71@gmail.com with your order number for assistance.

Carrier tracking may not update immediately after a tracking number is issued. This can occur while a carrier is awaiting the package, completing an initial scan, or processing it through its network.

5. Delayed Shipments

If your order is delayed beyond the estimated timeframe, please contact us and we will review the available shipment information.

If we cannot ship an order within the timeframe stated at checkout or otherwise required by applicable law, we will notify you and provide the options required by law, including the option to cancel for a refund where applicable.

6. Address Changes and Order Changes

Please carefully review your shipping address before placing an order.

If you need to change or cancel an order, contact us as soon as possible at reiomkli71@gmail.com. We will make reasonable efforts to assist, but changes cannot be guaranteed once an order has entered processing, has been transmitted to a supplier, or has shipped.

MakeoverNest is not responsible for delays, losses, or additional costs caused by an incorrect, incomplete, or undeliverable address provided at checkout.

7. Undeliverable or Returned Packages

If a package is returned due to an incorrect or incomplete address, refusal of delivery, failure to collect the package, or another customer-caused issue, we may offer:

• Reshipment, with additional shipping charges where applicable; or
• A refund for the eligible product amount after applicable shipping, handling, or return costs are deducted, where permitted by applicable law.

8. Lost, Missing, or Delivered Packages

Once a package is in transit, the carrier manages its transportation and delivery. However, MakeoverNest remains available to help customers review tracking information and request carrier support when appropriate.

If your tracking shows a package as delivered but you cannot locate it, please:

• Check around your delivery location and with household members or neighbors;
• Contact the carrier directly to request delivery details or open an investigation; and
• Email us with your order number and a description of the issue.

We will reasonably assist with carrier inquiries when possible. Final outcomes for carrier-delivery investigations may depend on the carrier’s review and confirmation.

9. Split Shipments

For orders containing multiple items, products may arrive in separate packages and on different dates. This can happen when items are supplied or dispatched from different fulfillment locations.

You will not be charged an additional shipping fee solely because an order is shipped in multiple packages, unless a separate charge was clearly disclosed before purchase.

10. International Orders

For international shipments, customers are responsible for any import duties, taxes, customs charges, or other fees imposed by the destination country.

Customs processing may cause delivery delays. These fees and delays are outside MakeoverNest’s direct control and are generally not refundable.

11. Contact Us

For shipping-related questions, please contact us:

MakeoverNest
Website: https://makeovernest.com
Email: reiomkli71@gmail.com
Phone: +1 (936) 260-5549