Privacy policy

Privacy Policy

Last Updated: August 27, 2026

MakeoverNest (“we,” “us,” or “our”) operates https://makeovernest.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our Site, place an order, contact us, or otherwise interact with our services.

MakeoverNest is powered by Shopify. By using our Site or purchasing from us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you.

Depending on how you interact with MakeoverNest, we may collect:

  • Contact information: name, email address, phone number, billing address, and shipping address.
  • Order and transaction information: products viewed, items added to cart, purchases, returns, refunds, cancellations, payment status, and order history.
  • Payment information: payment method details and payment confirmation information processed through our payment providers.
  • Account information: account credentials, preferences, saved addresses, and account settings, if you create an account.
  • Customer-support communications: messages, emails, photos, videos, and other information you provide when contacting us.
  • Device and usage information: browser type, device information, IP address, identifiers, pages viewed, links clicked, browsing activity, and interactions with our Site.
  • Cookie and similar-technology information: information collected through cookies, pixels, tags, analytics tools, and similar technologies.

2. Sources of Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, submit a form, contact us, or otherwise interact with the Site;
  • Automatically through cookies and similar technologies when you browse or use the Site;
  • From Shopify and service providers that help us operate the Site, process payments, prevent fraud, fulfill orders, provide customer support, and deliver products; and
  • From advertising, analytics, social-media, or other business partners, where applicable and permitted by law.

3. How We Use Personal Information

We may use personal information to:

  • Process, fulfill, ship, track, return, refund, replace, or cancel orders;
  • Communicate with you about orders, delivery, customer-support requests, policy updates, and account matters;
  • Provide and improve our Site, services, products, customer experience, and store operations;
  • Process payments and help prevent fraudulent, unauthorized, or illegal activity;
  • Maintain records, resolve disputes, enforce our policies, and comply with legal obligations;
  • Send promotional emails where permitted by law and subject to your communication preferences;
  • Measure Site performance, analyze visitor activity, and improve marketing efforts; and
  • Show advertising that may be more relevant to your interests, where permitted by applicable law.

4. How We Share Personal Information

We may disclose personal information to third parties when necessary to operate our business, including:

  • Shopify, which provides the ecommerce platform that powers our Site;
  • Payment processors that process transactions;
  • Fulfillment suppliers, shipping carriers, and logistics providers that help prepare and deliver orders;
  • Technology, hosting, security, fraud-prevention, analytics, and customer-support service providers;
  • Advertising and marketing partners, where applicable;
  • Professional advisers, insurers, regulators, law-enforcement agencies, or other parties where legally required or necessary to protect our rights, customers, or business; and
  • A buyer, successor, or other participant in a business transaction involving a merger, acquisition, financing, reorganization, or sale of assets.

We do not authorize service providers to use personal information for purposes outside the services they provide to us, except where their own terms or applicable law allow otherwise.

5. Shopify

Our Site is hosted on Shopify. Shopify collects and processes certain personal information to provide and improve its services, including the services used to operate our store.

Information you submit through the Site may be transmitted to Shopify and other service providers located outside your country of residence. For more information about Shopify’s privacy practices, please review the Shopify Consumer Privacy Policy.

Depending on the Shopify services and settings enabled for our store, Shopify may also process certain information according to its own privacy terms and applicable law.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, maintain security, understand Site usage, measure advertising performance, and, where permitted, provide relevant advertising.

You may be able to control certain cookies through your browser settings or through any cookie-preference tools available on the Site. Please note that disabling some cookies may affect Site functionality, checkout, account features, or shopping preferences.

7. Marketing Communications

Where permitted by law, we may send promotional emails about products, offers, or store updates.

You can opt out of promotional emails at any time by using the “unsubscribe” link included in the email. Even if you opt out of marketing messages, we may still send non-promotional messages about your orders, account, payments, returns, policy updates, or customer-service requests.

8. Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have the right to request:

  • Access to personal information we hold about you;
  • Correction of inaccurate personal information;
  • Deletion of personal information;
  • A copy or portability of certain personal information;
  • Information about our processing of personal information;
  • Opt-out of certain sharing, sale, or targeted-advertising activities; and
  • Appeal of a privacy-request decision, where applicable.

To exercise a privacy right, email reiomkli71@gmail.com with the subject line “Privacy Request.”

For requests related to targeted advertising, sharing, or sale of personal information, please review our Your Privacy Choices page or contact us using the details below.

We may ask for information reasonably necessary to verify your identity and process your request. We will not discriminate against you for exercising applicable privacy rights.

9. Global Privacy Control

Some browsers and browser extensions allow users to send a Global Privacy Control (“GPC”) signal that communicates a preference to opt out of certain data sharing or targeted advertising.

Where required by applicable law, MakeoverNest will treat a recognized GPC signal as an opt-out request for the browser and device that sent the signal.

10. Data Retention and Security

We retain personal information only for as long as reasonably necessary for purposes such as fulfilling orders, providing support, maintaining business records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our policies.

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no internet transmission, storage method, or security system can be guaranteed to be completely secure.

11. International Data Transfers

MakeoverNest, Shopify, our suppliers, and service providers may process or store personal information in countries other than the country where you live. Those countries may have privacy laws that differ from those in your location.

Where required by applicable law, we will take appropriate steps to support lawful cross-border transfers of personal information.

12. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can review and, where appropriate, delete that information.

13. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal obligations, or business operations.

Any updated version will be posted on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice of material changes.

15. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, please contact us:

MakeoverNest
Website: https://makeovernest.com
Email: reiomkli71@gmail.com
Phone: +1 (936) 260-5549

Business Correspondence Address:
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road, To Kwa Wan
Hong Kong