Contact information

Contact Us

Need help with an order, a product, or your MakeoverNest experience? Our customer care team is here to assist you with questions about furniture makeover and home improvement supplies.

For the fastest support, please contact us by email and include your order number, the name used for the order, and a brief description of your request.

Customer Support

Email: reiomkli71@gmail.com
Phone: +1 (936) 260-5549

Business Hours: Monday–Friday, 10:00 AM–6:00 PM (GMT+8)
We aim to respond to email inquiries within 1–2 business days. Response times may be longer during weekends, public holidays, or periods of unusually high demand.

How We Can Help

Please contact us for assistance with:

  • Order status, changes, or cancellations
  • Product details, compatibility, and general use questions
  • Shipping and delivery inquiries
  • Return, refund, or replacement requests
  • Website, payment, or account-related questions
  • Feedback about your shopping experience

For order-related requests, please contact us using the email address associated with your purchase whenever possible.

Returns and Replacements

Please do not send products to our business address without prior authorization from our customer support team. Return instructions, including the appropriate return address where applicable, will be provided after your request has been reviewed in accordance with our Return & Refund Policy.

Requests for returns, refunds, replacements, or damaged-item support should include your order number and clear photos when relevant. This helps us review your request more efficiently.

Business Information

Store Name: MakeoverNest
Website: https://makeovernest.com
Customer Support Email: reiomkli71@gmail.com
Customer Support Phone: +1 (936) 260-5549

Business Correspondence Address:
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road, To Kwa Wan
Hong Kong

This address is provided for business correspondence and is not a walk-in retail location.

Before You Contact Us

You may also find helpful information in our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service. If you still need assistance, please email us and we will be happy to help.